The retail and wholesale business is now going digital. This is the first time in the history of India together all the retail and wholesale are converging to change the sector in India.

Digital payments, digital data, digital customer service, payments through the India Stack and Aadhaar platform, along with real-time analytics are becoming entrenched in the Indian economy.

The main reason for this revolution is demonetisation in India from 8th November 2016, Governments First push towards cashless economy.

In the coming year 2017 there wil be one of biggest change in the Customer Relationship Management (CRM) and the payments tools will be enterprise resource planning (ERP) tools in CRM software for any business industry.

The Future Group has tied up with Paytm to enable people to pay bills through smartphones in the store. Jio Money, QR scan-based payments, FonePaisa, m-Pesa and last but not the least PM Narendra Modi Launches ‘BHIM’ App BHIM is a digital payments solution app based on the Unified Payments Interface (UPI), Even the Unified Payment Interface (UPI) can trigger a digital revolution for those who do not own smartphones. SMS-based payments to retailers will become a reality going forward.

BHIM is a digital payments solution app based on the Unified Payments Interface (UPI) from the National Payments Corporation of India (NPCI), the umbrella organisation for all retail payments systems in India. If you have signed up for UPI-based payments on your bank account, which is also linked to your mobile phone number, you’ll be able to use the BHIM app to carry out digital transactions.